HELP CENTER

You can contact us through live chat (available 24/7) or email support@sky365.com.

Sky365 can offer you all these products. Our brand is a licensed operator having a license issued by the government of Curacao.

Yes, we do. Check our Promotions page for Sportsbook, Casino, and Exchange promotions, click here.

Click on “sign up” in the top right corner and provide your phone number or email to initiate the process, choosing a username and password. In the alternative, you have the One Click option to create an account. With this option, Sky365 will automatically create a username and password for you to enjoy Sky365.

In case you forgot your password you can click “Login” - “Forgot Password?” and insert your registered phone number or email. You will receive a 4-digit code to insert on the same page and then you can create a new password.

Tap “My Account” and choose “Change Password”. Here you just need to insert the current Password and the new Password you wish to use.

If you have forgotten your username, please contact us via live chat for a quick resolution or via email to support@sky365.com.

We are sorry but it is not possible to change your username.

Tap “My Account” and choose “Profile”. Here you can add and change details or verify your contacts.

Multiple accounts are not allowed.

It is forbidden to open an account on sky365 and bet if you are under 18. Any account that does not comply with this requirement will be closed.

Tap “My Account” and in the menu select “Responsible Gaming”. You will have the self-exclusion option to permanently delete your account. In alternative contact us by email at support@sky365.com. You can also “Take a Break” and suspend your account for 1 day to 6 weeks.

To complete your account verification you need to submit an ID proof (Adhaar card, Driver's License, PAN card, or Passport) and your bank details (Passbook or Bank Statement).

Your account may be closed due to entering the password wrongly several times or due to Sky365 decision. To find out more contact us via live chat.

The minimum deposit amount is INR 200 and the maximum amount is INR 200,000.

The minimum withdrawal amount for Instant payouts is 200 INR and for bank transfer is 1,000.00 INR.
The maximum withdrawal amount for both the method is 200,000.00 INR.

You can deposit and withdraw through instant UPI and bank transfer.

Click on the top right corner where you see “Deposit”. Then choose your favorite deposit method and the amount to be deposited. Once you complete the deposit the amount will be reflected in your sky365 account.

Click on the top left corner where you see the menu and select “Banking > Withdraw”. Choose the bank account where you wish to receive your funds. Once our payments team completes the process your funds will be added to your bank account.

Please note you need to have your account verified and turnover completed to be able to raise a withdrawal request.

Withdrawals may take up to 24 hours to be reviewed and processed.

No, at Sky365 we do not charge fees on our customers' deposits and withdrawals.

You can check your withdrawal request and status by clicking on the withdraw section.

To place a bet choose a sport, competition, event, and market from the menus, click on the odds from your selection and insert the stake you wish to bet, then click “Place Bet”.
Note that you can place single, combo, and system bets.

The minimum stake is INR10.

Once you place a bet you can click again betslip and then “My Bets”. Here you will be able to see your open bets and your bet history.

No, it is not possible to cancel a bet.

There is no set time for settling a bet. When the market closes, it may take a few minutes to confirm the official result and consequently settle the bet.

You can find the Sportsbook rules here.

According to our Terms and Conditions, you must always wager once your deposit amount. After fulfilling this requirement, you will be able to raise withdrawal requests. Please note that if you have a bonus associated with your deposit the wagering will be different. In this case, you must consult the terms and conditions of the bonus.